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Shopping Guide

 

Welcome to Verdadomus (hereinafter referred to as "we" or "us"). We are an online-only store dedicated to providing high-quality bedside tables, baby furniture, and office furniture. To ensure you have a seamless and secure shopping experience that complies with Australian privacy standards and international online commerce best practices, please refer to the following guide.

Pre-purchase Preparation and Selection

Before placing an order, we recommend carefully considering the following to ensure the furniture meets your needs:

  • Measurement and Space: Measure your room dimensions accurately. For bedside tables, consider the height of your mattress. For office furniture, ensure there is enough clearance for movement.

  • Safety and Standards: Our baby furniture is designed with safety as a priority. Please review the product specifications to ensure the items fit your nursery environment.

  • Material and Style: Browse our online catalog to select the materials and designs that best complement your interior decor. Since we operate exclusively online, we provide detailed descriptions and high-resolution images for your reference.

Shopping Cart and Order Confirmation

Once you have selected your desired items:

  • Review Your Selection: Click on the shopping cart to verify the quantity and specifications of the bedside tables, baby furniture, or office furniture you have chosen.

  • Accuracy of Information: Ensure that your shipping address and contact details are correct. This is vital for the successful delivery of your order.

  • Order Review: Before proceeding, review the final summary of your items. By confirming the order, you agree to the terms of service provided by us.

Payment Methods and Completion

We provide a secure checkout environment to protect your personal information in accordance with privacy protection principles.

  • Accepted Payment Methods: We currently accept credit card payments, including Visa and MasterCard, among others.

  • Transaction Security: All payment information is encrypted. We do not store your full credit card details on our servers to ensure your data remains private and secure.

  • Payment Completion: Once the payment is authorized, you will receive an order confirmation email.

Shipping and Delivery

As we do not offer offline sales, all items are delivered directly to your specified address.

  • Processing Time: We aim to process all orders promptly after payment confirmation.

  • Delivery Tracking: You will receive information to track the progress of your furniture from our facility to your home or office.

  • Receipt of Goods: Please inspect the packaging upon arrival. If there are any concerns regarding the condition of the items, please notify us immediately.

Returns and Refunds

We want you to be satisfied with your purchase.

  • Return Policy: If the furniture does not meet your expectations or arrives with defects, you may request a return or exchange within our specified timeframe.

  • Condition of Items: Items must be returned in their original condition and packaging.

  • Refund Processing: Once we receive and inspect the returned items, refunds will be processed back to the original payment method used during the transaction.

Privacy and Data Security

We respect your privacy and are committed to protecting the personal data you share with us.

  • Data Collection: We only collect information necessary to process your orders and improve your shopping experience, such as your name, address, and email.

  • Data Usage: Your information is used strictly for order fulfillment and communication. We do not sell or lease your personal data to other parties.

  • Compliance: Our practices align with Australian privacy principles to ensure your information is handled with the highest level of integrity.

Contact Us

If you have any questions regarding our furniture or your order, please reach out to us using the details below:

Address: 127 STILLWATER DR, PROSPERITY, SC 29127-9262, United States
Phone: +1 (585) 794-9720
Email: hello@verdadomus.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)